Terms of Service

Last updated: 7th July 2025

1. Acceptance of Terms

By downloading, installing, or using the Orbit application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Orbit Scribe is a voice-recording, transcription, and documentation platform that allows users to:

  • Record high-quality audio
  • Generate automated transcriptions
  • Organize and manage recordings
  • Sync data across devices
  • Share and export content
  • Create AI-generated documents from transcript text
  • Playback meeting audio

3. User Accounts

3.1 Account Creation

  • You must create an account to use the Service
  • You must provide accurate information
  • You are responsible for maintaining account security
  • You must be at least 13 years old

3.2 Account Responsibilities

  • You are responsible for all activity under your account
  • Notify us immediately of unauthorised access
  • Do not share credentials or create duplicate accounts to bypass restrictions

4. Acceptable Use

4.1 Permitted Uses

  • Personal or business audio capture and transcription

4.2 Prohibited Uses

You may not use the Service to:

  • Record conversations without proper consent where required by law
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems
  • Use the Service for competitive intelligence against us

4.3 Content Compliance

  • You are responsible for ensuring your recordings comply with all applicable laws
  • You must obtain necessary consents for recording conversations
  • You must respect privacy and confidentiality requirements
  • You must not record copyrighted material without permission

5. User Content and Data

5.1 Your Content

  • You retain ownership of your audio recordings and transcriptions
  • You grant us a license to process and store your content to provide the Service
  • You are responsible for backing up your important content
  • You may delete your content at any time

5.2 Content Standards

Your content must not:

  • Violate any laws or regulations
  • Infringe on third-party rights
  • Contain malicious code or viruses
  • Include personally identifiable information of minors
  • Contain hate speech, threats, or harassment

5.3 Content Removal

We reserve the right to remove content that violates these Terms or applicable laws.

6. Privacy and Data Protection

  • Your privacy is important to us
  • Our Privacy Policy explains how we collect and use your information
  • We implement security measures to protect your data
  • You have rights regarding your personal data as described in our Privacy Policy

7. Subscription and Payment Terms

7.1 Free Service

  • We may offer limited free access to the Service
  • Free accounts may have usage limitations or restrictions

7.2 Paid Subscriptions (if applicable)

  • Subscription fees are charged in advance
  • All fees are non-refundable unless required by law
  • We may change subscription prices with notice
  • You may cancel your subscription at any time

7.3 Billing

  • You authorize us to charge your payment method
  • You are responsible for keeping payment information current
  • We may suspend access for non-payment

Imported usage counts. Audio minutes and storage imported from other services count toward the same usage limits as manually uploaded recordings under your chosen plan.

8. Intellectual Property Rights

8.1 Our Rights

  • We own all rights to the Service and our technology
  • Our trademarks and copyrights are protected
  • You may not use our intellectual property without permission

8.2 Your Rights

  • You retain rights to your original content
  • We do not claim ownership of your recordings or transcriptions
  • You may use transcriptions generated by the Service for your purposes

9. Service Availability and Modifications

9.1 Service Availability

  • We strive to maintain Service availability but cannot guarantee uptime
  • We may temporarily suspend the Service for maintenance
  • We are not liable for Service interruptions

9.2 Service Modifications

  • We may modify or discontinue features at any time.
  • Continued use constitutes acceptance of modifications.

10. Disclaimers and Limitations

10.1 Transcription Accuracy

  • Transcriptions are generated automatically and may contain errors
  • We do not guarantee transcription accuracy
  • You should review transcriptions for important purposes
  • We are not liable for transcription errors

10.2 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of applicable laws
  • Your infringement of third-party rights

12. Termination

12.1 Termination by You

  • You may terminate your account at any time
  • Termination does not relieve you of payment obligations
  • You may export your data before termination

12.2 Termination by Us

We may terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Fail to pay required fees
  • Use the Service inappropriately

12.3 Effect of Termination

  • Your access to the Service ceases.
  • OAuth tokens are revoked immediately on disconnection and all imported audio and transcripts are scheduled for permanent deletion within 10 days.
  • Other surviving provisions remain in effect.

13. Legal Compliance

13.1 Recording Laws

  • You must comply with all applicable recording laws
  • Many jurisdictions require consent for recording conversations
  • You are responsible for understanding and following local laws
  • We are not responsible for your legal compliance

13.2 Professional Requirements

  • Healthcare and legal professionals must follow industry regulations
  • You must ensure compliance with confidentiality requirements
  • We do not provide legal or compliance advice

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of United Kingdom.

14.2 Dispute Resolution Process

  • We encourage resolving disputes through direct communication
  • You may have rights under consumer protection laws

15. Contact Information

For questions about these Terms, contact us.

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service.

16.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

16.3 Assignment

We may assign these Terms. You may not assign your rights without our consent.

16.4 Updates to Terms

We may update these Terms from time to time. Continued use constitutes acceptance of updated Terms.

17. Third-Party Services

The Service relies on third-party platforms. We are not responsible for the availability or performance of third-party services. Your use of any accounts connected to Orbit are strictly governed by their own terms and policies.